Tuesday, October 29, 2013

Google Contact Mystery

Why do some Google Contacts go missing?

There are some people that when I add them to my contacts from an email it fills in their name.  I thought this name completion was great since I find it annoying (and a step backwards) that with most contacts added from email I have to type in the name when it was clearly already available.  The joy ends when I switch to my Android phone and the new contacts are not to be found.  Ends up their name is lost and they get filed under their company name on the phone only.  (Our IT person figured this out for me as I thought they were not transferring to the phone at all.)   Since the contacts look fine on the web it is not clear the best way to fix.  Deleting their name and general editing back and forth on the web appears to work as does making the change on the phone.  The real problem is you don't know who this is going to apply to. Now a month after the initial mystery I have to check my phone for each new contact I add.  I don't know if it is Google Plus or corporate Google email or just certain companies.  

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